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What tokens can I buy with "Buy crypto"
We support the buying of many mainstream tokens from different mainnets. To see the entire list, go to "Home" > "Add funds" > "Buy crypto" and tap the token name on the top.
We support the buying of many mainstream tokens from different mainnets. To see the entire list, go to "Home" > "Add funds" > "Buy crypto" and tap the token name on the top.


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What if the token I want to buy is not on the provided list?
If you can't find the token you want to buy (often meme coins), we recommend buying the native tokens of the network your desired token is on.
For example, if you want to buy some TRUMP tokens on the Solana network. You should first buy some SOL tokens using "Buy crypto", then go to "Trade" to swap for TRUMP.


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Why do different payment providers offer different prices?
Prices vary because providers have different liquidity sources, fees, payment methods, regions/taxes, and quote timings.


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What does "Best success rate" payment provider mean?
The payment provider labelled "Best success rate" means that this option has the least possibility of payment failure fail due to bank or card declines, incomplete or mismatched KYC, regional restrictions, provider maintenance, expired quotes or sudden network fee spikes, or browser issues like VPNs and blocked pop-ups.


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What if I don't pass identity verification (KYC)?
We would only recommend the payment providers that your country supports (according to your IP). If you are using a VPN, set the IP to that which matches your identification documents, restart the Bitget Wallet app, then choose one of the recommended providers.
<b>Please use an ID card or passport with at least three months of validity.</b>


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Once purchased, how long does it take for the assets to be shown in my wallet?
Once payment is complete, it usually takes up to a few minutes for the assets to arrive in your wallet, depending on network traffic. Please be patient. If it takes more than 15 minutes, please contact our Customer Support for assistance.


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What if I bought the wrong token and wanted a refund?
Once the transaction is complete, it cannot be reversed, nor refunded. You can go to "Trade" and swap the token you bought for a token you want.

