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What is the 0-fee benefit?
"0 Fee" means all fees you pay for card transactions are given back to you as cashback. Covers FX fees, top-up fees, crypto-to-fiat conversion fees, and more.
"0 Fee" means all fees you pay for card transactions are given back to you as cashback. Covers FX fees, top-up fees, crypto-to-fiat conversion fees, and more.
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When will I get the cashback?
On your card's homepage, tap "0 fees" to see your card rewards.
"Under review": Wait 1–3 days to claim.
"Claim": Claim to card balance immediately.
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Why didn't I receive cashback?
1. No fees were charged on this transaction (e.g., same‑currency purchase).
2. You exceeded your monthly cap
3. Your account or device was flagged by risk control, so "0 Fee" doesn't apply.
Rules vary by card, transaction, and FX; please follow the status shown on the order details page.
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Is there a cap for cashback?
Yes. <b>0-fee benefits only apply to a certain amount you spend each month (please check "Card" > "0 fees" to see your cap).</b> This is reset on the 1st of every month at 00:00 (UTC+8).
We will not remove your cashback even if a transaction is refunded.
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Will there be extra fees when paying via Apple Pay / Google Pay?
No. Apple Pay and Google Pay are only used as payment channels and do not charge any additional fees.
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Why do I still see a transaction fee during the transaction?
At the time of the transaction, you still need to pay a fee to the bank. The “0-fee” benefit means that after the transaction is successfully posted, Bitget Wallet will reimburse this portion of the fee to you as cashback.
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What are the FX rates for transactions?
Generally, it will be consistent with Google's FX rates. During holidays or when spending in less common currencies, the rate may differ slightly due to fluctuations in bank settlement routes.