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How long does it take for the recipient to be paid?
The recipient would usually get the funds in a few seconds. If it takes longer than a few minutes, please contact our customer service for priority assistance.
The recipient would usually get the funds in a few seconds. If it takes longer than a few minutes, please contact our customer service for priority assistance.
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Transaction limits
<b>Brazil, Vietnam, the Philippines</b>:
500 USD per transaction
1,500 USD daily
10,000 USD monthly
<b>Laos, Mongolia, Cambodia, Thailand</b>:
500 USD per transaction
5,000 USD daily
No monthly limit
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Spending without identity verification
For ThaiQR (Thailand), KHQR (Cambodia), Lao QR (Laos), and QPay (Mongolia), you can spend up to a <b>$500 lifetime total</b> without identity verification. As you approach the limit, a spend tracker appears on the home screen.
Once you hit $500, you'll see <b>"Spend limit reached"</b> and you'll need to verify your identity to keep using QR Pay. Tap <b>Verify now</b>.
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Where do I check my transactions?
On the "Pay" page, you can tap on the "History" icon to see your transaction history.
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"High gas fees" alert
Gas fees on Ethereum and TRON are relatively high. If you receive a notification saying that gas fees are high, please check the amount carefully and only proceed if you are comfortable with paying higher-than-usual gas fees.
<b>We recommend changing your spending token to one on the BNB Chain or Solana network for lower gas fees.</b> To do this, tap on your wallet balance at the payment page.
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Will there be a refund if the transaction fails?
If your transaction failed due to merchant issues or any errors in the QR code, we will refund you any deducted amount within 24 hours.