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Who can apply for the physical card?
Bitget Wallet Card users who are citizens or residents (have an employment pass or proof of address) of South Korea, Japan, Vietnam, Malaysia, Taiwan, Australia, Thailand, and the Philippines.
Bitget Wallet Card users who are citizens or residents (have an employment pass or proof of address) of South Korea, Japan, Vietnam, Malaysia, Taiwan, Australia, Thailand, and the Philippines.
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Apply and activate
Go to "Card" > "Physical card" > "Apply now". Submit the required information, and enter your shipping address. Once received, go to "Physical Card" > "Activate" and set your PIN.
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How much do I have to pay to get the physical card?
For a limited time, the physical card costs $25 instead of $49, with international shipping included. This offer is valid through December 31, 2026. The fee is deducted from your card balance, so make sure you have at least $25 available. After activating your physical card, you can earn back the full $25 physical card fee by inviting 3 eligible friends. Each friend must use your referral code, activate a virtual card, and make their first purchase of any amount.
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What can I do with my physical card?
Just like any Visa debit card, you can use it for payments online and in store worldwide, as well as withdraw cash from supported Visa ATMs where available.
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Spending limits (in-store and online)
Daily: 50,000 USD
Annual: 990,000 USD
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ATM withdrawal limits
Per transaction: 3,000 USD
Daily: 10,000 USD, max 20 withdrawals
Monthly: 100,000 USD, max 30 withdrawals
Note: ATM withdrawals count toward your daily spending limit.
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ATM withdrawal fees
1% of the withdrawal amount or 5 USD per transaction (whichever is higher).<br>Foreign exchange fee: 1.7%<br>Conversion fee: 0.05%<br>Some ATMs may charge an additional operator fee (shown on the ATM screen).
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Lost/stolen card
Go to "Card" > "Manage" > "Freeze Card". On "Home", tap your avatar, then tap the "Support" icon in the top-right corner. Report the loss and request a replacement. A new virtual card will be issued (new card number/expiry/CVV). You can re-apply for a physical card if needed.
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When will my physical card arrive?
Your physical card is typically produced and dispatched within 3 business days. Following which delivery typically takes 20–25 business days, depending on your location and local courier. If your physical card has not arrived within 25 business days of dispatch, please contact customer support for further assistance.
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Tracking your physical card shipment
Once your card is shipped, you'll receive a tracking number by email or SMS. To track your package, go to www.fedex.com, enter your consignment number (up to 12 digits), and tap Track. Package statuses: Picked Up, In Transit, Out for Delivery, Delivered.
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What if I miss the delivery?
If you're not home, FedEx will log an "Attempted Delivery" and may leave a Door Tag notice. You can: request redelivery via the FedEx tracking page; or collect your package at a FedEx service centre or drop point. For further help, call your local FedEx hotline.
